Sales Infinite helps you support your customer better from right within the platform. Customers can reach you either by email or phone in a contact centre environment. Customer support tickets can be created to track customer issues.
Having accounts data on the same platform helps Sales Infinite to link the customer support tickets with the right account and sale order. This integration empowers your customer service representatives with all the required information to serve your customers even better.
The account managers have 360 degree view of accounts including the customer support history.
Our customer support workflow can be configured to meet your specific needs and deliver further efficiency improvement.